ChatBot by LiveChat is a powerful no-code conversational AI platform built for businesses that want to automate customer support, sales and user engagement across websites and messaging channels. Designed as an extension of the LiveChat ecosystem, ChatBot enables companies to build bots that handle common queries, qualify leads, streamline workflows and improve customer experience—all without writing code.
With its drag-and-drop builder, AI-powered responses, LiveChat integration, customizable chat widgets and automated workflows, ChatBot helps teams scale customer interactions effortlessly. It is ideal for creating customer support bots, lead generation bots, website chatbots, multi-channel chat flows and product recommendation assistants.
Whether you are a startup, SMB or enterprise, ChatBot by LiveChat offers a professional-grade solution for conversational automation across marketing, sales and support teams.
🌐 Website: https://www.chatbot.com/
💡 Key insight: ChatBot by LiveChat is a no-code AI chatbot platform for customer support, sales automation and website engagement, offering multi-channel deployment and L See all features →
Choose ChatBot by LiveChat if you want a professional chatbot builder that blends AI automation with LiveChat’s human support capabilities. The platform is known for its simplicity, stability, strong integrations and multi-channel deploymen Explore all features →
How does ChatBot by LiveChat compare against its closest alternatives? Highlighted row (★) = ChatBot by LiveChat. Pricing verified March 2026.
| Competitor | No-code Builder | Multi-channel Support | AI Capabilities | Integrations | Pricing (USD) | Best For |
|---|---|---|---|---|---|---|
| ChatBot by LiveChat | Yes | Web, Messenger | Yes | Wide | $19/month | Support & sales automation |
| Landbot | Yes | Web, WhatsApp | Yes | Wide | $39–Custom | CX workflows & automation |
| Botsify | Yes | Web, WhatsApp, Messenger | Yes | Wide | $49–Custom | E-commerce & support |
| Flow XO | Yes | Web, Messenger, Telegram | Yes | Wide | Free–$89 | Workflow bots |
| Tidio | Yes | Web | Yes | Wide | Free–$29+ | Live chat + bots |
| ManyChat | Yes | FB, IG, WhatsApp | Limited | Moderate | Free–$15+ | Marketing automation |
| Intercom | Yes | Web | Yes | Enterprise | $39–$499+ | Customer support teams |
| Drift | Yes | Web | Yes | Wide | $2,500+/month | B2B sales & qualification |
| Botpress | Limited | Multi-channel | Advanced | Developer tools | Custom | Developer-grade bots |
Pricing verified from the official website. Confirm latest pricing at https://www.chatbot.com/ →
| Plan | Price | What's Included | Type |
|---|---|---|---|
| Free Trial | 14 days | Full access to all features — AI chatbot, live chat, inbox and analytics | Free |
| Essential | $19/user/mo | Annual; $25/user/mo monthly. AI chatbot, live chat, shared inbox, ticketing | Popular |
| Growth | $79/mo | Annual; $99/mo monthly. 200 AI resolutions, unlimited chat history, reporting | Popular |
| Enterprise | Custom | 2,000+ AI resolutions, white-label, audit logs, SLA, dedicated account manager | Enterprise |
ChatBot by LiveChat is an excellent choice for businesses seeking a balanced, professional and scalable chatbot builder. Its AI-driven features, multi-channel support, seamless LiveChat integration and analytics make it ideal for customer support teams, sales teams and growing businesses.
Check the pricing plans for the right tier. See our full comparison →
Disclosure: All opinions and reviews are entirely our own. This page may contain affiliate links.
Other Conversational AI & Chatbot tools worth exploring. Hover any card to pause scrolling.
Have you used ChatBot by LiveChat? Share your experience to help others decide.
ChatBot integrates naturally with LiveChat so the handoff between bot and human agent is smooth. The visual story builder is intuitive. The AI-powered intent handling on higher tiers significantly improves response relevance for diverse customer queries.
The drag-and-drop bot builder requires no technical skills and the integration with our existing live chat is seamless. Useful template library for e-commerce, lead generation and support scenarios. The Starter plan is accessible for small businesses testing automation.
ChatBot by LiveChat is a complete customer service automation solution. The analytics differentiate clearly between bot-resolved and human-resolved conversations. Continuous improvement based on conversations where AI failed is a practical feedback loop.
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